1991 - Pelle Ehn and Morten Kyung wrote Cardboard Computers: Mocking-It-Up or Hands-On the Future
I think that Ehn and Morten's approach of involving users in the process of software development is critical to the success of new digital tools. If the tools are too difficult for users to even understand, what purpose could they serve? User participation in product development was a great idea on the part of Ehn and Kyung and continues to be used as an effective method in producing tools that are user friendly.
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